Frequently asked questions
We’re your new favorite chaos-powered, paint-splattered, neurodivergent-celebrating merch shop. We’re a bold, inclusive print-on-demand brand celebrating neurodiversity through funny, loud, and unapologetic designs. Whether you’ve got ADHD, autism, dyslexia, or just appreciate cool shirts, you're in the right place.
If your brain doesn’t quite play by society’s “rules,” if you stim in public like a rockstar, or if you’ve ever had 47 tabs open—mentally or literally—this is for you. Also acceptable: allies, therapists with taste, and confused but supportive parents and family members.
Heck yes, we do! Bodies come in all kinds of fabulous shapes and sizes—and we believe your hoodie should actually fit your body, not your childhood self-esteem. The majority of our stuff ranges from S to 2XL, but we do offer XS, 3XL, 4XL and 5XL depending on the item. We’re not about that “one-size-fits-some” nonsense. Representation actually matters. Check the sizing guides—because “surprise sizing” isn’t the kind of surprise anyone likes.
Because apparently, fabric isn’t free. XS through XL get one price, but as we venture into the glorious lands of 2XL and beyond, our production partners (lookin’ at you, Printful 👀) start charging more for the extra fabric. Apparently, cloth is spun from unicorn hair past XL. We don’t make the rules and we’d change it if we could, but alas—we’re not wizards. Just neurospicy entrepreneurs.
Here’s the long answer (grab a snack, maybe a fidget): Print-on-Demand = No Sweatshops, No Waste. We don’t mass produce. Every item is made just for you when you order it. That means less environmental waste, but yeah, it costs more than bulk factory junk. Tariffs & Taxes & Tears—Oh My! Thanks to new import tariffs, global shipping costs, and a sprinkling of economic chaos, prices across the board have gone up. We're not hoarding gold bars—we're just trying to stay afloat. USA Strong 💪 (or Sustainably Global) We work with manufacturers who are either U.S.-based or globally certified for ethical labor practices and sustainable sourcing. Translation? We're not here for fast fashion that exploits people or the planet. Quality You Can Actually Feel. We choose premium, organic, or recycled materials that are soft enough to live in—because sensory-friendly clothing is part of the ND Life vibe. Scratchy shirts? Not today, Satan. No Robots Were Harmed in the Making of This Tee. Supporting small artists, inclusive brands, and ethical creators means it costs a little more—but your purchase actually makes a difference. So yeah, it’s not “$5 tee from that mystery bin at the gas station” cheap… But you’re not “cheap.” You’re conscious, stylish, neuro-jammin’, and worth the extra few bucks. For more information, check out our pricing policy page.
We make everything just for you, so give us 2–7 business days to whip it up, plus shipping time. In the U.S., it usually takes about a week-ish, though depends on product availability and your current physical realm of existence. Let's just say, it's not overnight, so prepare yourself for the wait. It will be worth it though. Pinky swear. For more details, visit our shipping information page.
Not yet—unless you count shipping hopes and dreams. We're still perfecting our domestic shipping game. While neurodiversity knows no borders, our shipping does for now. International shipping is on our vision board for 2026(ish). Stay tuned!
Oops! If you made a mistake with your order details, email us ASAP at NDCrew@ndlifecollection.com with your order number and the correct information. If we haven't printed it yet, we might be able to fix it. If it's already printed, we'll do our best, but no promises!
We get it—sometimes things don’t work out. Unless your item arrives damaged, we don’t accept returns. Everything is custom-made, so please check the size chart, review your order, and maybe have a snack before clicking "buy."
We do our best to keep things soft, tagless (when possible), and wearable without causing a sensory meltdown. But hey, everyone’s sensory experiences vary—so feel free to reach out with specific needs or questions. We won’t judge your texture preferences and we'll help however we can.
Heck yeah! Got a quote that lives rent-free in your head? Want your stim habits immortalized on a hoodie? We will be running quote contests throughout the year, so make sure to subscribe to our mailing list and we'll hit you up when it's time to submit. We love weird ideas—it’s kind of our thing.
We like our planet—after all, it’s where our coffee and dopamine hits come from. Most of our products are made-to-order to reduce waste, and many use eco-conscious materials or printing methods. No greenwashing here—just green-ish sass.
Most of our products are printed and shipped in the U.S. because we value fast shipping, supporting local jobs, and ethical labor practices. Some items may be produced internationally due to global supply chains. We strive to keep our production as U.S.-based as possible.
Oh, wouldn’t that be convenient! Sadly, no. Some of our brilliant creations are crafted in different magical lands (aka, fulfillment facilities). So, if you ordered a neurodivergent fashion haul, don’t be surprised if it arrives in charming, separate episodes. Keeps things exciting, right?
We get it — “handling fee” sounds like code for “we want extra money for no reason.” But we swear on our loudest stim toy, that’s not it.
Here’s the scoop: some states give us the tax middle finger and treat our resale certificate like expired milk (not accepted). That means our print-on-demand partners charge us tax and fees on every item shipped there, whether we like it or not. Rather than sob uncontrollably into a pile of unsold merch, we add a small flat handling fee only in those states to help cover that extra cost. We picked survival over sadness. Just trying to keep our business afloat — and our prices as fair as neurodivergently possible. Hope that’s cool.
Honestly? It kinda is. Some states make us pay sales tax because they reject our resale certificate like a bad first date. So to keep the lights on (and the rainbow colors flowing), we charge a small flat handling fee (depending on the tax rate and associated fees) only in the following states: Alaska —$1.00 Hawaii — $2.00 Connecticut, District of Columbia, Florida, Idaho, Indiana, Kentucky, Maryland, Massachusetts, Nebraska, New Mexico, Pennsylvania, Rhode Island — $3.00 Illinois — $4.00 Louisiana — $5.00 We don’t love charging it. We're sure that you don’t love paying it. But thanks to our printing partners collecting tax in those states and resale rules being a mess, this is how we keep things fair without secretly hiking up prices across the board. Think of it as a tiny tax therapy fee. For us. For the most current information, please check our shipping policy page.